Contact Us
Questions, feedback, billing or safety concerns - we read every message and reply within 2 business days.
Quick answers before you write
How do I report someone?
Use the Report button in the call or chat. It is the fastest route, because it reaches moderation with the conversation it is about; then block the person so you are never matched again. If anyone is in immediate danger, contact your local emergency services first. More in the Safety Center.
I was banned. Can I appeal?
Yes. Email info@talklive.app with your username and what happened, and we will look at the decision again. The rules are in the Community Guidelines.
How do I get a copy of my data, or delete it?
Choose Privacy & Data above, or email us, and tell us what you want. Your rights to access, correct and delete your information are set out in the Privacy Policy, along with what TalkLive keeps and for how long.
A call or match is not working
Most problems are the microphone permission, another app holding the microphone, echo without headphones, or a weak connection. The random call guide has a quick fix for each; if none works, tell us your browser and device.
Billing and refunds
Premium is not on sale and nothing on TalkLive charges you today. See pricing and the Refund Policy.
Press and partnerships
Email info@talklive.app and choose Other as the topic. About TalkLive has background on the product.