Privacy Policy

Effective Date: 5th July 2026 · Last Updated: 19th October 2026

1. Introduction

Welcome to TalkLive. Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our services.

TalkLive is an online platform that allows users aged 18 years or older to communicate with other users through random live audio and text chat. By creating an account, signing in using Google, or using TalkLive, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue using TalkLive.

2. Scope of this Privacy Policy

This Privacy Policy applies to the TalkLive website, user accounts, authentication services, live audio chat, text chat, customer support, and any future TalkLive services that reference this Privacy Policy. This Privacy Policy does not apply to third-party websites, applications, or services that may be linked from TalkLive.

3. Information We Collect

We collect only the information reasonably necessary to provide, secure, maintain, and improve TalkLive. Depending on how you use our services, we may collect the following categories of information.

Account Information. When you create an account, we may collect your username, display name, email address, password (stored in encrypted or hashed form where applicable), profile picture (if you upload one), and the date your account was created.

Google Sign-In. If you choose to sign in using Google, we may receive information that you authorize Google to share with us, including your Google account name, email address, profile picture, and Google account identifier. TalkLive does not receive your Google password. Your use of Google authentication is also governed by Google's own Privacy Policy and Terms of Service.

Technical Information. To help operate and secure TalkLive, we may automatically collect limited technical information such as IP address, browser type and version, device type, operating system, language preference, screen resolution, time zone, date and time of access, session identifiers, network diagnostics, error reports, and crash reports. This information helps us maintain platform security, diagnose technical issues, and improve performance.

Usage Information. We may collect information about how you use TalkLive, including login history, account activity, feature usage, connection timestamps, user preferences, language preferences, gender filter selections (gender is self-declared; it is only compared with your voice, on your own device, if you turn on the optional Voice check - see “The short version” above), and reports submitted to our moderation team. This information helps us improve our services and detect abuse.

Text Chat Messages. Messages you send in stranger chat and friend chat - the text you type, and GIFs you pick (recorded by their description or link) - are kept in a moderation log and may be reviewed by the site operator for safety and moderation purposes, for example to act on reports of abuse, spam, harassment, or scams. The operator may use an AI assistant (Anthropic) to help with that review. The moderation log keeps the newest 5,000 entries across the whole site, together with the call safety alerts described in section 4, and older entries are deleted automatically as new ones arrive. That limit is a number of entries, not a length of time, so when the site is quiet an entry can stay longer. Separately, so people can read back their conversations, each direct-message conversation - with a friend, alongside a friend request, or with a former friend - keeps its newest 200 messages with no time limit, and older ones drop out as new ones arrive. A message its sender unsends is removed from the conversation, though its moderation log entry stays until it drops out as above. Clearing a chat hides it only on your side, and removing or blocking a friend does not delete the conversation. Copies of stored data, including messages and messages later unsent, also exist in server backups kept to recover from faults: routine backups are replaced within about a week, while copies made when recovering from a storage fault, and a one-off copy taken on 1 October 2026 to repair lost friend data, are kept until we delete them. Live call audio is never recorded or stored; the automated safety checks described in section 4 are the only processing of what is said in a call.

Email Updates (optional). If you sign up for email updates using the form at the bottom of our pages, we keep your email address, the page you signed up from, an approximate country based on your IP address, and when you signed up and confirmed. We only add you after you click the confirmation link we send. We also occasionally email account holders who gave us an email address about TalkLive. Every one of these emails includes an unsubscribe link, and you can also ask to be removed by emailing info@talklive.app. We send these emails through an email delivery provider and never sell your address.

Saved Contact Info (optional, off by default). If you turn on Save contact info I share in Settings > Privacy & Safety, email addresses, phone numbers and social media usernames or profile links that appear in the text messages you send (in stranger chat and friend chat) are automatically detected and saved to your profile, together with your account details, so we can understand our users and personalize your TalkLive experience. Only messages you type after turning it on are scanned, and only your own messages - never the other person's. This information may be viewed and downloaded by the site operator, is not sold, and is kept until you turn the setting off, which deletes everything saved under it. You can also ask us to delete it at any time (see Section 19). If you share another person's contact details, make sure they are happy for you to do so.

Voice Messages. Friends who have both agreed to it can send each other recorded voice messages. A voice message is stored on our servers so the two people in that conversation can play it back. On desktop browsers that support speech recognition, the sender's browser also converts the message to text as it is recorded (this uses the browser's own speech service, which may process the audio on the browser provider's servers); on phones no transcript is made. Voice messages, their transcripts, and automatically generated topic and safety tags (which may be produced by an AI service, Anthropic, from the transcript) may be listened to and reviewed by the site operator for safety and moderation purposes. A voice message is deleted from our servers when its sender unsends it, or when it drops out of the conversation's stored message history. Turning voice messages off, removing a friend or blocking them stops any new ones.

4. Audio Communications

TalkLive uses WebRTC (Web Real-Time Communication) technology to establish live audio conversations between users. TalkLive does not record, store, archive, or retain live audio. Audio is encrypted in transit and travels between users either directly or through a TURN relay that forwards the encrypted stream without being able to decode it; no person at TalkLive listens to calls, and live conversations are not stored by TalkLive after they end.

Automated safety checks during voice calls. On desktop browsers that support it, TalkLive runs automated safety checks on your own microphone while a call is connected, to detect abuse. Your browser's built-in speech recognition turns what you say into text (depending on the browser, this may be processed by the browser's provider - for example Google, for Chrome), and that text is checked for abusive words and sustained hostile language; the volume level is also checked for sustained shouting. The speech-to-text check does not run on phones and tablets; the loudness check runs on every device. A one-line notice on the call screen says these checks are on. Audio is never recorded or stored, and the running text is discarded continuously. Only when a check is triggered does TalkLive keep an alert: the type of trigger, up to 500 characters of the text that triggered it, your username and country, and the username of the person you were talking to. Alerts are stored in the same moderation log as text chats (the newest 5,000 entries across the site), are sent to the site operator for moderation review, and are never used for advertising, profiling or analytics.

Because internet communications involve third-party networks and technologies, no online communication can be guaranteed to be completely private or completely secure. Users should exercise caution when communicating with strangers online.

5. Text Chat

TalkLive provides text messaging features between users. Text messages are processed to deliver conversations between participants, and are kept in a moderation log that holds the newest 5,000 entries across the site, with older entries deleted automatically as new ones arrive (see Text Chat Messages in Section 3), so the site operator can review them for safety and moderation purposes, such as investigating reports of abuse, spam, harassment, or scams. TalkLive does not sell users' private conversations. Voice calls are never recorded or listened to by a person; apart from the automated safety alerts described in section 4, this review applies only to text chat (typed messages and GIFs) and to voice messages sent between friends (see Voice Messages in Section 3).

6. Information You Choose to Share

You are responsible for the information you voluntarily share with other users. Please do not disclose sensitive personal information such as your home address, phone number, banking information, credit card details, passwords, verification codes, passport information, government identification, exact location, or personal financial information. Information voluntarily shared with another user is outside TalkLive's control.

7. Cookies and Similar Technologies

TalkLive may use cookies, local storage, session storage, and similar technologies to keep users signed in, remember preferences, maintain account sessions, improve website performance, prevent fraud, enhance security, and analyze website usage. Our server also counts, in aggregate and per day, which page a visit landed on and which website, app or search engine sent it (from the referring address your browser sends), including the search words when the referring address contains them; these counts are not linked to you or your device. Website usage is measured with Google Analytics, which is present on every page of this site and which sets its own cookies and identifiers; Google acts as our analytics processor and its use of that data is governed by Google's own privacy policy. Google Ads conversion measurement, described in Section 8 below, may also set and read cookies. Users may disable cookies through their browser settings, although some features of TalkLive may not function properly.

8. Advertising

TalkLive does not show advertisements. No ad network serves ads on this site.

Measuring our own ads. When TalkLive advertises elsewhere, we use Google Ads conversion measurement to learn whether those ads bring visitors who go on to start a conversation. It uses Google cookies and similar identifiers, is governed by Google’s own privacy policy (see how Google uses this data), and for visitors in the EEA, the UK and Switzerland it runs without cookies. You can control Google’s use of this data at adssettings.google.com or by blocking cookies in your browser.

Note on audio. TalkLive does not record live voice conversations, and the contents of your conversations - including any safety-check text - are never used for advertising or ad targeting.

9. Information We Do Not Sell

TalkLive does not sell, rent, or trade your personal information to advertisers, data brokers, or unrelated third parties for monetary compensation. If this practice ever changes, we will update this Privacy Policy and provide any notices required by applicable law.

10. Children's Privacy

TalkLive is intended exclusively for individuals who are 18 years of age or older. We do not knowingly permit minors to use our platform or knowingly collect personal information from anyone under 18 years of age. If we become aware that an account belongs to a person under the age of 18, we reserve the right to suspend or permanently remove the account and delete associated information where appropriate and permitted by law.

11. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. When material changes are made, the updated Privacy Policy will be published on the TalkLive website with a revised "Last Updated" date. Your continued use of TalkLive after changes become effective constitutes your acceptance of the updated Privacy Policy.

12. How We Use Your Information

We use the information we collect only for legitimate business and operational purposes, including to create and manage your TalkLive account, authenticate users and maintain secure login sessions, provide audio and text chat services, match users based on selected preferences such as gender filters, deliver messages and maintain active conversations, respond to support requests and user inquiries, detect and prevent fraud, spam, abuse, harassment, and other prohibited activities, protect the security, integrity, and availability of TalkLive, monitor service performance and troubleshoot technical issues, develop new features and improve the overall user experience, comply with applicable laws and lawful requests from public authorities, and enforce our Terms & Conditions and other applicable policies.

We do not use the contents of your live audio conversations for advertising, profiling, or analytics. TalkLive does not record or store live audio; the only processing is the automated safety checks described in section 4.

13. Legal Basis for Processing (Where Applicable)

If data protection laws such as the General Data Protection Regulation (GDPR) apply to your use of TalkLive, we may process your personal information based on your consent, performance of a contract between you and TalkLive, compliance with legal obligations, or our legitimate interests - including maintaining the security, reliability, and improvement of TalkLive - provided those interests are not overridden by your rights and freedoms.

14. Sharing of Information

We do not sell your personal information. We may share limited personal information only in the following circumstances.

Service Providers. We may share information with trusted third-party service providers who help us operate TalkLive, such as providers of cloud hosting, authentication, content delivery, security and fraud prevention, data storage, analytics, customer support, email delivery, and payment processing (if introduced in the future). These providers are permitted to process personal information only as necessary to provide services on our behalf and are expected to protect it appropriately.

Legal Compliance. We may disclose information if we reasonably believe disclosure is necessary to comply with applicable laws or legal obligations, respond to valid court orders, subpoenas, or lawful requests from government authorities, protect the rights, safety, property, or security of TalkLive, our users, or others, or investigate suspected fraud, abuse, or illegal activities.

Business Transactions. If TalkLive is involved in a merger, acquisition, financing, asset sale, bankruptcy, or similar business transaction, user information may be transferred as part of that transaction, subject to applicable law.

15. Data Retention

We retain personal information only for as long as reasonably necessary to provide the TalkLive service, maintain your account, resolve disputes, enforce our agreements, meet legal, regulatory, tax, accounting, or reporting obligations, and protect the security and integrity of TalkLive. When information is no longer needed, we will delete, anonymize, or securely dispose of it where reasonably practicable and permitted by applicable law. TalkLive does not record or store live call audio, so no recording of a call is retained after it ends. Voice messages sent between friends are kept until they are unsent or drop out of the conversation's stored history, as described under Voice Messages in Section 3. Text chat messages are kept as described under Text Chat Messages in Section 3: the moderation log holds the newest 5,000 entries across the site, and each direct-message conversation holds its newest 200 messages. Both limits are a number of messages, not a length of time, and backup copies are kept as described there.

16. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, misuse, or destruction. These safeguards may include encryption where appropriate, secure authentication mechanisms, access controls, security monitoring, software updates, and network protection measures. However, no website, server, network, or method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security, and you use TalkLive at your own risk.

17. International Data Transfers

TalkLive may be accessed by users located in different countries. Your personal information may be processed, stored, or transferred to countries where TalkLive or its service providers operate. These countries may have data protection laws that differ from those in your country of residence. Where required by applicable law, we will take reasonable steps to provide appropriate safeguards for international transfers of personal information.

18. Your Privacy Choices and Rights

Depending on the laws applicable to your location, you may have certain rights regarding your personal information, including the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion of your account and certain personal information, object to or restrict certain processing activities where applicable, withdraw consent where processing is based on consent (this will not affect processing already carried out lawfully before withdrawal), and request a copy of certain personal information where required by applicable law.

We may request information to verify your identity before responding to certain requests. Certain rights may be limited where exceptions apply under applicable law, including where retention of information is necessary to comply with legal obligations, protect the rights of TalkLive or others, or prevent fraud or abuse.

19. Contact for Privacy Requests

For any privacy question, data access, or deletion request, email info@talklive.app. Please include the username or approximate dates of use so we can locate your data.